HomePage Forums Traveler After Installing the Theme

Topic Resolution: Resolved

This topic contains 13 replies, has 2 voices, and was last updated by  Bryan 5 years, 6 months ago.

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  • #1376

    Hello Shine,

    After installing the demo theme, nothing is coming, only the clock and a blank 1400×840 screen, I tried to remove this background but it didn’t work, I tried to put another demo theme but it didn’t help, I tried to look in tutorials and FAQ but I couldn’t found any solution, can you please support me on what should I do?

    You must be logged in to view attached files.


    Before install theme and import demo data, please be sure your server meet our requirements for traveler theme here:

    Requirements For Traveler

    Also you can refer our document to create header layout and build theme.

    Home Page

    If you have any problem, please provide admin account so i can help you better.


    This reply has been marked as private.


    I can not access your site to help you check.


    Please check again.



    It’s working, just now I login into the site, please try again with internet explorer, it’s a bit slow I don’t know why, can you please check why it’s slow as well??

    Please let me know what you have done to solve this issue and make it faster, so I won’t disturb you again.



    I have tried with chrome, firefox and IE and none of it work.



    Please try to login now, it’s working better..



    The domain dealsontours.com is no longer parked by GoDaddy.

    Please check your site again or am i getting mistake somewhere?



    Me too I don’t why it happens like this sometimes, please try again several times, just now I login.

    What would you recommend the best hosting site to be used with your themes? I don’t want this to happens while on live.

    Thanks for you patient.



    The problem is still remain. Please contact your hosting provider (Godaddy) to help you check this issue.

    Almost our customers has also use this hosting and Blue host too.


    This reply has been marked as private.


    I have checked and see you are using so many plugins. Some of that plugin caused the problem.

    Please deactivate all of it but keep our requirement plugins for theme then check again.

    Traveler – Plugins


    You must be logged in to view attached files.

    Thanks, I did what you have said and it works, I need to build the menu and add pictures.

    Thanks again for your support..



    Love to hear from you

    Please contact if you have any problem so i can help you check.

    Your satisfaction is our pleasure – Please vote and send your comments to us if you happy with our products and support.

    Thanks a lot!

Viewing 14 posts - 1 through 14 (of 14 total)

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