March 3, 2018 at 5:57 pm #142190
The amount in checkout page is showing incorrectly.
Even if the actual payable amount is $400, the user may see $424 currently at checkout page and also in user’s Booking History as well.
example of invoice letter after checkout: please refer the attached file.
You may also try booking room by submitting form to simulate this error.It happens to all booking transactions.
Min KoMarch 5, 2018 at 10:01 am #142700
Please check the Tax and Fee options in TRaveler Settings > Booking Options.
ThanksMarch 5, 2018 at 7:23 pm #143230
I have disabled both options but it still showing additional 6% after the checkout. Please advise.
Regards,March 6, 2018 at 9:41 am #143790
I checked your room today and see the price display well.
With the order you book before change settings, it can not be change.
ThanksMarch 17, 2018 at 11:52 pm #153360
Please refer to an attached file for detail of checkout amount issue. Please let me know if you need more information.March 19, 2018 at 3:06 pm #154320
Please provide your admin account so i can check. It is not possible in checkout page display one price, in success page display one price.
ThanksMarch 19, 2018 at 11:29 pm #154620This reply has been marked as private.March 20, 2018 at 2:00 pm #155090
I checked and see you have set exchange rate for USD is 1.06 so the total price will increase 6%.
Please go to Traveler Settings > Booking Options > List of Currencies then check your exchange rate again.
ThanksMarch 20, 2018 at 10:50 pm #155420
Thanks Bryan. It fixed the issue.
Can I setup credit payment with your theme without using woocommerce?
Min KoMarch 21, 2018 at 8:51 am #155650
You can check all payment gateway that theme supported in Traveler Settings > Payment Options.
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