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Topic Resolution: Resolved

This topic contains 7 replies, has 2 voices, and was last updated by  Bryan 3 years, 3 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #14208

    Hi,

    I created a user and registered as a “Partner” with the Admin restriction approve.
    Admin receives new Partner email and enters the WP -> user control panel and changes the user’s role from “Customer” to “Patner”, but the user does not receive any approval emails.

    How should I proceed? Where did I go wrong?

    Thanks

    #14264

    Hello

    Theme only supported 3 types of user role: Subscriber, Administrator and Partner.

    Please set default user to Subscriber then check again.

    Thanks

    #14334

    Hi,
    Is this setting in the WP configuration?

    Thanks

    #14336

    Hi,

    I put “subscriber” as default in WP.

    When the “subscriber” is designated as “customer“?

    As soon as the user registers, this user is a “subscriber“. When will he be “customer“?

    Tnaks

    #14337

    How do I get the “Partner” to receive approved emails?

    #14360

    Hello

    You have to set up default user role to Subscriber then when partner approved, theme will check the current status and update role then send email.

    Thanks

    #14437

    Hi,

    Two situations:

    1 – Subscriber configured by default. OK.
    When the regular user signs up for the site he remains a “subscriber”. You do not receive e-mail from the theme, you only receive e-mail from SMTP. How does this user become “customer”?

    2 – When user registers in the site as “Partner”, the WP system shows as user “subscriber”.
    a) How do I approve his registration as a “Partner”?
    b) when this user happens to be “Partner”?
    c) When the “Partner” receives the email of approved registration?

    Thanks

    #14482

    Hello

    1. Theme only support 3 types of user role: Subscriber, Partner, Admin.

    It does not use Customer type.

    2. You can see the notification of partner register from dashboard.

    After admin approved the account, partner can buy membership package to use theme function.

    Partner

    Thanks

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Viewing 8 posts - 1 through 8 (of 8 total)

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