HomePage Forums Traveler cancellation policy

Topic Resolution: Resolved

This topic contains 4 replies, has 2 voices, and was last updated by  ccwings 3 years, 3 months ago.

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  • #13723

    Hello,

    In the bookingmail send to the costumer at the bottom stands the cancellation policy. However Each hotel has it’s own policy.

    I can add a hotel policy on a hotel page.
    How do I get this policy in the booking mail.

    Thanks in advance

    #13747

    Hello

    You can config email content in Traveler Settings > Email Template.

    Thanks

    #13779

    Hello,

    I don’t see a code in the email template to get the hotel policy in the mail.

    Maybe my question is more clear now.

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    #13816

    Hello

    Theme only provide the email shortcode that related to the order details as Price, check in, check out…

    The hotel policy will display in Single Hotel page for customer can see. It does not have shortcode to attach to email.

    Thank you.

    #13956

    Okay thanks

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