HomePage Forums Traveler Car Transfer Journeys not saving

Topic Resolution: Resolved

This topic contains 13 replies, has 2 voices, and was last updated by  Bryan 2 years, 10 months ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posts
  • #24625

    Hello,

    So I have added a few journeys to a car transfer post. The issue is that now when I try to add more journeys, they don’t get saved.

    Please advice on a solution,

    Thanks,

    #24730

    Hello

    I can see your car transfer have too many journey. It seem the problem has been fixed so you can create journey normal.

    Please contact if you have any other question so i can help.

    Thanks

    #24736

    Bryan,

    I am still not able to get a journey to save onto that post.

    -Hamza

    #24815

    Hello

    Please clear your cache then try it again.

    I have added new journey for your check.

    https://monosnap.com/file/AYDm6KeSl70zlpdZV1qDfVYt1zqNj2

    Thanks

    #24819

    Bryan,

    I have seen that you have added a journey. But once I try to modify that same one that you created, the journey disappears. And once I try to create another journey, it creates but when I hit update post the entry disappears. I have cleared my cache on my browser and used a different browser.

    What might be causing this issue?

    Thanks,

    #24828

    Hello

    Did you try to work in other computer or web browser?

    Thanks

    #24888

    Bryan,

    Yes I did try on two different computers (PC & Mac) and browsers (Chrome, IE, Safari).

    Would like to get this issue fixed if possible soon, as there are still a lot of data entry to be done.

    Thanks,
    Hamza

    #24922

    Hello

    That is too strange. As the video, i can easy add new journey and also remove it but you can not do it.

    It is hard to check because it work in my side with same site (your site).

    Thanks

    #24973

    Bryan,

    So what can I do to resolve this.

    -Hamza

    #25010

    Hello

    It is hard to check. With the same site, i can see the function work well but you can not.

    May be your network connection is not stable or something related to your computer/browser.

    Please check it again.

    Thanks

    #25019

    Bryan,

    So I have created another Admin user, created the journey, now it created the journey but did not save the data inside of the journey. Take a look at the screenshot.

    There is a problem somewhere with the function.

    Thanks for your advanced input.

    Hamza

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    #25126

    Hello

    Your car have to many journey. It is over 220 journey for a car so the data is too big for single post.

    It is hard to save data to database. Please take care your option so theme can work properly.

    Thanks

    #25148

    Bryan,

    That fixed the issue. A better way to deal with bulk data entry for a theme like this would be a much welcomed feature request.

    Thanks,
    Hamza

    #25188

    Hello

    We will check and improve that function to make it work better.

    Thanks

Viewing 14 posts - 1 through 14 (of 14 total)

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