October 9, 2017 at 10:22 am #42070
Hi there, I have tried to install the ‘Car’ demo theme a number of times and it is not working. This information appears and then nothing happens…
File theme_options null content !Re-Import
I have increased the memory limit to 256M and the execution time.
What can I do to install the demo?
CheersOctober 9, 2017 at 4:28 pm #42720
Please refer our requirements for traveler theme then check your server again.
ThanksOctober 10, 2017 at 3:45 am #43280
Hi there, My site meets all the requirements but the demo installation still hangs.October 10, 2017 at 9:50 am #43600
As your image, you can increase the post max size and max upload size to 50MB and also theme required MySQL v5.6.
Please check again.
ThanksOctober 12, 2017 at 3:49 am #45660
Hi there, my host has assured me the version of mySQL is 5.6, however the system status is reporting it as 5.5.5.October 12, 2017 at 10:30 am #46080
I am not sure about your hosting provider has done but the system status still there. It does not change and there is no any theme code or theme function in there to make any change on that.
Please tell him check again.
ThanksOctober 12, 2017 at 10:35 am #46090
Does this image provide any information about the mySQL version? Thank youOctober 13, 2017 at 8:24 am #47200
You can check server information via Traveler Settings > System Status.
ThanksOctober 15, 2017 at 2:52 am #48400
Hi ther, mySQL version is over 5.6, so I am not sure why there is an issue. Can you please assist?October 16, 2017 at 2:22 pm #49170
Can i have your site url with an admin account and your cpanel account so i can help you check and fix it.
ThanksOctober 16, 2017 at 4:13 pm #49360
Sure, how should I send this to you?October 17, 2017 at 8:48 am #49960
You can post it in this ticket and make your reply to private, only you and our supporter can see it.
ThanksOctober 17, 2017 at 9:59 am #50090This reply has been marked as private.October 17, 2017 at 3:25 pm #50590This reply has been marked as private.October 17, 2017 at 3:38 pm #50600This reply has been marked as private.
The forum ‘Traveler’ is closed to new topics and replies.