HomePage Forums Traveler Demo theme not installing

This topic contains 143 replies, has 2 voices, and was last updated by  Bryan 3 years, 4 months ago.

Viewing 15 posts - 1 through 15 (of 144 total)
  • Author
    Posts
  • #4207

    Hi there, I have tried to install the ‘Car’ demo theme a number of times and it is not working. This information appears and then nothing happens…

    Working …
    File theme_options null content !Re-Import
    Re-Import
    Re-Import
    Re-Import
    Re-Import

    I have increased the memory limit to 256M and the execution time.

    What can I do to install the demo?

    Cheers

    #4272

    Hello

    Please refer our requirements for traveler theme then check your server again.

    Requirements For Traveler

    Thanks

    #4328

    Hi there, My site meets all the requirements but the demo installation still hangs.

    Attachments:
    You must be logged in to view attached files.
    #4360

    Hello

    As your image, you can increase the post max size and max upload size to 50MB and also theme required MySQL v5.6.

    Please check again.

    Thanks

    #4566

    Hi there, my host has assured me the version of mySQL is 5.6, however the system status is reporting it as 5.5.5.

    Attachments:
    You must be logged in to view attached files.
    #4608

    Hello

    I am not sure about your hosting provider has done but the system status still there. It does not change and there is no any theme code or theme function in there to make any change on that.

    Please tell him check again.

    Thanks

    #4609

    Does this image provide any information about the mySQL version? Thank you

    Attachments:
    You must be logged in to view attached files.
    #4720

    Hello

    You can check server information via Traveler Settings > System Status.

    Thanks

    #4840

    Hi ther, mySQL version is over 5.6, so I am not sure why there is an issue. Can you please assist?

    Attachments:
    You must be logged in to view attached files.
    #4917

    Hello

    Can i have your site url with an admin account and your cpanel account so i can help you check and fix it.

    Thanks

    #4936

    Sure, how should I send this to you?

    #4996

    You can post it in this ticket and make your reply to private, only you and our supporter can see it.

    Thanks

    #5009
    This reply has been marked as private.
    #5059
    This reply has been marked as private.
    #5060
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 144 total)

The forum ‘Traveler’ is closed to new topics and replies.