HomePage Forums Traveler Duplicated orders on multilanguage website

Topic Resolution: Resolved

This topic contains 39 replies, has 3 voices, and was last updated by  giagogrichiani 3 years ago.

Viewing 15 posts - 1 through 15 (of 40 total)
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  • #8857

    I created this ticket a few months ago on previous support website, but still don’t get solution.

    The problem is that when you book the car from one language for any date/time, someone can book the same car for same date/time from another language even the car is just one.
    So, you will get duplicated orders, which you will not able to complete.

    I think, this means, that traveler theme doesn’t working with WPML plugin correctly.

    Support team knows about this issue few months already, but the problem still persists.

    #8895

    Hello

    Please provide your FTP account so our dev team can access to view your code and help you fix it.

    Thanks

    #8922
    This reply has been marked as private.
    #8942

    I have transfered your ftp account to our dev team to check.

    It will take a 10 to 15 days to update it.

    Thanks

    #8965

    Please, don’t update my theme’s version or files without notifying me.

    Because I make updates every day – new functions, layouts, cars, tours, articles, etc.
    So, I want to have a time to make backup.

    Is it possible?

    #8994

    Yes of course.

    We will test on our system then inform you to update your system if it work properly.

    Thanks

    #9166

    Hello

    I have updated the code for your car types.

    You can check it again.

    Thank you.

    #9200

    I asked you, don’t update my files without notifying me. But anyway you did it.

    So after this change the book now button doesn’t work any more/ I mean after you will select the pick up place and date/time Modal booking page doesn’t appears.

    I worked yesterday.

    So I can’t check anything.

    #9207

    Book now button doesn’t work in cars only. I tours and hotels there is no such problem.

    #9209

    Hello

    I have restored your previous file and now the book now button working normal.

    Please check again.

    Thank you.

    #9210

    Thanks, buy now button is working now but what about the main issue?
    Right now I booked the car for 1-3 murch 2018 from English language, and I can book the same for same dates/time from russian language.

    So issue is still here.

    #9211

    Hello

    I have restored the previous file and the new code for fixing multi language does not there.

    Can we update the code to fix the car issue in multi language right now?

    Please confirm.

    Thanks

    #9212

    Could you please to tell me in which files you need to make changes?

    #9213

    Hello

    There are a lot files that need to change so it quire complicate to guide you change it so please back up all your system before we do it.

    All the change only apply for Car service.

    After that, you can wait for next theme update for other post type.

    Thank you.

    #9215

    OK, I will let you know when backup will be ready.

Viewing 15 posts - 1 through 15 (of 40 total)

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