HomePage Forums Traveler E-Mail to customer/guest and setting

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This topic contains 16 replies, has 2 voices, and was last updated by  Bryan 2 years, 7 months ago.

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #47833

    Hello,

    1. i just noticed that my guest reciving E-Mail with:

    > domain name + WordPress > How to delete this finaly?
    Also, there is written my-site.net WordPress insted of my-site.de (net is wrong)

    = It should be just My Sitename

    2. The Email that my partner and customers/guest recive are crazy.
    There are lines and boxes i do not need or set. (see the next ticket)

    3. The price calculation in the EMail i can not understand. Is this calculating by himself in some way or?

    It shjould be easy and simple:
    1. Price for rent
    2. Booking deposite (to pay now)
    3. Booking Fee
    4. Total price

    #47834
    This reply has been marked as private.
    #47836
    This reply has been marked as private.
    #47838
    This reply has been marked as private.
    #47840
    This reply has been marked as private.
    #48164

    Hello

    Does not room is available for 2 adult and xxx children? it is not only check available with the date. It is also checking with people in room.

    Please check it again.

    Thanks

    #48324

    Hi, you didnt answered me to my question unfortunatly or. your answer was no support.

    Please answer to my tickets:
    47834
    47836
    47838
    47840

    TYour reply 48164 i dont know to which ticket this is answer.

    On my site, there should be no possiblity to choose children or kids.

    #48468

    Hello

    1. How do you get that email? Contact form 7? if yes, you should check in the mail tab of contact form for your email.

    Also you can check your email in Traveler Settings > Partner Option section.

    2. Line: Please check your email template for the border top or border bottom of the text.

    3. The booking fee does not supported to send in email template. You should edit the email template to add more text before each price shortcode know more details of which price you are seeing.

    4. Does not room is available for 2 adult and xxx children? it is not only check available with the date. It is also checking with people in room.

    Thanks

    #48502

    Ticket 47834 / Point 1

    This E-Mail reciving guests and partners.

    Guest: By doing a booking

    Partners: by registrations.

    There should not be wordpress or this email

    i dont use contact form 7 for mails, this email are send by the template for booking, registration.

    Point 3

    if its not supported to send the booking fdee… how to send to the customer only :

    -Amount for booking caution
    – Total amopunt of reservation

    > do you have any documentation about this?

    #48658

    Hello

    The booking fee is addition price that belong to admin. Theme will not count it to booking price so there are not fee shortcode.

    Thanks

    #48696

    POINT 3

    why do you answer mer only to a part of all my question.. i did not ask only for the booking fee…

    i asked also, how to make it possible that only the:

    – Amount for booking caution
    – Total amopunt of reservation/booking

    Example:

    Booking caution: 100,00 EUR
    Total of reservation/booking: 500,00 EUR

    and… POINT 1

    Ticket 47834 / Point 1

    This E-Mail reciving guests and partners.

    Guest: By doing a booking

    Partners: by registrations.

    There should not be wordpress or this email

    i dont use contact form 7 for mails, this email are send by the template for booking, registration.

    I DONT WONT THAT THERE IS WRITTEN WORDPRESS IN THE MAILS MY CUSTOMERS AND PARTNERS RECIVE:

    #48892

    Hello

    1. You should check your admin email in Traveler Settings > partner Options section.

    3. Unluckily, it is not possible to change the display booking amount as you want. You have to custom code to get it.

    Thanks

    #49027

    Where to find in this section, why there is WordPress written in the email?

    i can not understand you. i just want to remove wordpress from the email whciht recive aprtners and guests.

    3. I have to customize something what should be normal.

    I just want to show to the cutsomer this was is neccassary.

    tell me which codes i have to use to show to the customers a normal price overview

    #49213

    Hello

    1. You can not edit the wordpress email function. It is in default core.

    3. You should find a developer to help you customize the function and control it.

    Thanks

    #49337

    so that means… i have a theme from you.. but the mail which are reviving my customers… see that this is a wordpress site, onyl becuase in the subject of the email is written WordPress?

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