HomePage Forums Traveler Email confirmation

This topic contains 15 replies, has 2 voices, and was last updated by  Bryan 3 years, 7 months ago.

Viewing 15 posts - 1 through 15 (of 16 total)
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  • #4675

    Hello,

    Hope you are doing fine,
    I am writing to inquire about the confirmation emails by WordPress and Traveler.

    by this URL “https://easygoiran.com/wp-login.ph” I can receive all the confirmation emails for forget password and register confirmation.

    but when I do the same things through traveler theme (website, the login page sets as pop up) I don’t receive any confirmation email.

    Thank you

    #4747

    Hello

    We recommend using SMTP system to send email.

    Our document will show you more details:

    How to get information accurately Gmail’s SMTP

    Thanks

    #4849

    HELLO,
    thank you for ur reply, I have installed easy wp SMTP. it’s not working do you know a better plugin and a video documentation in the English Language?

    Thank you

    #4911

    Hello

    Currently, there are have too much plugin or system supported SMTP. We just test this plugin and it work well with theme. You can find other plugin and try by your self.

    Thanks

    #5109

    Hello again,

    2017-10-17 15:57:40 Connection: opening to ssl://smtp.gmail.com:587, timeout=300, options=array ()
    2017-10-17 15:57:42 Connection failed. Error #2: stream_socket_client(): unable to connect to ssl://smtp.gmail.com:587 (Network is unreachable) [/home/easygoiran/public_html/wp-content/plugins/gmail-smtp/PHPMailer/class.smtp.php line 294]
    2017-10-17 15:57:42 SMTP ERROR: Failed to connect to server: Network is unreachable (101)
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    this is the error that I got from the second plugin which I have installed, what do u think? where it comes from?
    could please assist me.

    Thank you,

    #5164

    Hello

    The problem is SMTP plugin can not connect to your server to send the email. It may be your server was blocked or using email spam filter.

    Please contact your hosting provider to check it if you sure your information of smtp is correct.

    Thanks

    #5335

    Thank you, I have fixed the SMTP plugin and the problem is the same,
    I mean, when the user reset the password from the pop-up login, the process of sending email to the user’s email is working fine, with and without the SMTP plugin.
    But the problem is the user registration when a new user register on the website, the user receives no email, only the administrator receives an email on which a new user has registered. due to the spam users, I need to fix an auto email which after registration, the user receives an email that ” Please click on the following link to confirm your registration” and the user will receive an email on this subject.

    Could you please fix this problem, thank you.
    Hadis

    #5394

    Hello

    Please provide an admin account so i can help you check it.

    Thanks

    #5489
    This reply has been marked as private.
    #5562

    Hello

    I checked and see you are using theme very old version (v1.4.6). Please update to latest theme/plugins version then check again.

    Traveler Changelog

    Thanks

    #5664

    I tried to find the latest version but I just got this point that I should fix the API key and Purchase code and it will update automatically apart from this how can I update the theme that my customizing changes will not be disappeared?
    could you please assist us how can I use the change log?

    Thank you,

    Attachments:
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    #5693

    Hello

    You can try Manual Update method to update your site:

    Manual Update Method

    Thanks

    #5697

    I have downloaded the child theme configurator plugin and create a child theme and now I am going to download the latest version of the theme through this link that u sent here, and then it is safe that my css and customizing changes will be safe.

    Thank you

    #5704

    Hello

    Please note: back up all your custom code if you have before update theme.

    Thanks

    #6117
    This reply has been marked as private.
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