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Topic Resolution: Resolved

This topic contains 44 replies, has 2 voices, and was last updated by  Bryan 2 years, 10 months ago.

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  • March 3, 2018 at 9:52 pm #14222
    Abhishek Singh

    1. i tasted and found that when i am approving any partner account, then same email message for confirmed approval is sending 2 times on same time.
    2. when booking cancelled then email not sent to partner or customer.

    Please fix the issues.

    March 5, 2018 at 10:09 am #14272
    Bryan

    Hello

    We are recommend using SMTP system to send email.

    Our document will show you more details:

    How to get information accurately Gmail’s SMTP

    Thanks

    March 5, 2018 at 11:38 am #14284
    Abhishek Singh
    This reply has been marked as private.
    March 5, 2018 at 5:29 pm #14319
    Bryan

    Hello

    I recorded a quick video for you here to show you the email of all steps:

    https://monosnap.com/file/BVvU1MOIHCyOLiH31ARh6qAXomWaCc

    Thanks

    March 5, 2018 at 6:04 pm #14320
    Abhishek Singh
    This reply has been marked as private.
    March 6, 2018 at 9:22 am #14377
    Bryan

    Hello

    Submit form is offline payment gateway so when admin refund for customer, it is not possible give the money directly to customer.

    Admin have to refund via online payment gateway.

    Thank for your understanding.

    March 18, 2018 at 10:49 pm #15348
    Abhishek Singh
    This reply has been marked as private.
    March 19, 2018 at 2:20 pm #15429
    Bryan

    Hello

    Theme only display location to search service if the service available to book. When you select location, be sure you select both parent location and child location.

    Thanks

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    April 1, 2018 at 5:00 pm #16431
    Abhishek Singh
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    April 2, 2018 at 3:22 pm #16477
    Bryan

    You can check the option to set page redirect after login at Traveler Settings > Page options > Redirect page after login.

    Thanks

    April 2, 2018 at 4:10 pm #16481
    Abhishek Singh
    This reply has been marked as private.
    April 2, 2018 at 4:30 pm #16492
    Bryan

    Hello

    Theme does not have option to redirect to current login page.

    It just have a fixed page to redirect in Theme setting like my previous showed.

    Thanks

    April 2, 2018 at 4:41 pm #16493
    Abhishek Singh
    This reply has been marked as private.
    April 2, 2018 at 4:45 pm #16496
    Bryan

    We will of course.

    Thank you.

    April 15, 2018 at 10:25 pm #17542
    Abhishek Singh
    This reply has been marked as private.
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