March 2, 2018 at 6:58 am #141400
When a user registers in the site he receives two emails, being:
1 – Theme Email
2 – WP Mail SMTP Mail Unformatted
Since WP Mail SMTP was indicated by the theme support so that it could send the messages.
My question is: Will the user who registers always receive these 2 emails? Can not send email from WP Mail SMTP?
ThanksMarch 2, 2018 at 10:30 am #141580
User will take email confirm and approved account. Also there are have so many plugin to help send email via SMTP method. You can try it or contact your hosting provider to help you check the email system on server. It might supported it.
ThanksMarch 2, 2018 at 6:54 pm #141940
1 – So it is normal for the “Partner” user to receive two emails?
2 – Why does the “Customer” only receive mail from WP Mail SMTP Mail and receive no confirmation through the theme?
ThanksMarch 5, 2018 at 8:30 am #142580
There is only one email send to partner about booking.
Also we suggest using SMTP method to send email because of some server have security and email filter. The email might be blocked.
ThanksMarch 6, 2018 at 1:28 am #143310
I’m not talking about booking email. I’m talking about email after registering on the site. Welcome email type.
ThanksMarch 6, 2018 at 10:23 am #143850
Theme only provide email template for register as partner. You can check in Traveler Settings > Email Partner.
ThanksMarch 6, 2018 at 6:59 pm #144390
So here’s a suggestion for the developers.
Create a way to send a welcome email to any user who signs up on the site. is a good education policy with the user, informing services of the site, reminding of the site link, login and password.
ThanksMarch 7, 2018 at 9:00 am #144810
Thank for your suggestion.
I will transfer it to our team can check and update.
Best regardsMarch 7, 2018 at 7:23 pm #145260
How can I follow the development of the theme? Know what is in progress, what is planned for development?
Thus users who bought the theme can give their opinion and improve the performance of the theme, taking into account the need of users who buy the theme.
ThanksMarch 8, 2018 at 9:13 am #145630
If you have any new idea for theme, you can suggest us at firstname.lastname@example.org so we can check it.
ThanksMarch 16, 2018 at 6:40 pm #152790
I sent two emails to ‘ShineTheme Team’ <email@example.com> and to [and now no response. Could check for min, please.
ThanksMarch 19, 2018 at 8:19 am #153680
I notified him about your email.
He will check and response you soon.
ThanksMarch 21, 2018 at 6:50 pm #156060
Thanks for sending the email to firstname.lastname@example.org, but as I had told you before they do not usually reply emails from their customers.
Note: Email sent day: 12/MAR/2018 and re-sent on 14/MAR/2018
Are the developers losing interest in continuing with the theme?
ThanksMarch 22, 2018 at 8:29 am #156520
There are have to many request from customer. He might forgot your email.
I notified him again about your email.
ThanksApril 1, 2018 at 9:03 pm #164360
Almost 30 days ago I sent a message to the email@example.com and no response, I still have faith that one day the developers will look at their customers and respond to the messages sent to them.
Wonder if it’s worth emailing the developers?
To date, a calendar translation issue that emailed last year has not been resolved.
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