October 4, 2017 at 4:48 am #37220
I have a problem with the reservations.
When the client makes a reservation the system does not notify to the administrator and the partner.
Just appears by woocommers. Does not appear by e mail or in the dashboard.
Do you have any idea which is the problem?
Thank you so much.October 4, 2017 at 11:30 am #37610
We recommend using SMTP system to send the email.
Our document will show you more details of it:
ThanksOctober 6, 2017 at 9:15 am #40370
About the smtp, I did it and its the same.
The register e mail arrives ok. Also the e mail to approved the partner hotel.
The problem is with the reservation e mail. And with the dashboard… because dont appear whats the partner sells.
I attached photos that shows the dashboard in zero. But in hotels appears every thing.
Thank you so muchOctober 6, 2017 at 2:57 pm #40810
Thanks for your waiting.
I can not access to your dashboard. Please provide for me an admin account again so i can check and help you better.
Thank you.October 12, 2017 at 6:34 am #45720This reply has been marked as private.October 12, 2017 at 2:22 pm #46390
The problem is you did not set exchange rate for currency. You should set 1 to 1 if they are the same one.
Please check again.
ThanksOctober 13, 2017 at 8:26 am #47210
The dashboard is ok.
But the partner does not receive the reservation e mailOctober 16, 2017 at 8:26 am #48680This reply has been marked as private.October 19, 2017 at 4:27 am #52570
and the mails configuration is solved, would you please try again? thanks.October 19, 2017 at 5:24 pm #53270
I checked and see you are using Woocommerce for booking method.
The email template only support customer and Administrator. It does not send email for partner.
Please check and try to switch modal booking to test.
ThanksOctober 21, 2017 at 3:50 am #54770
Hello. Without the woocomers the partner’s emails works.
But I need the woocomers, because the payment method (mercado pago) works with the woocomers.
There is any way that the partner s email works with the woocomers running.
Thank you so muchOctober 23, 2017 at 11:15 am #55500
We just intergrated woocommerce and use it as a booking function. We will check and consider to update it in future.
ThanksOctober 31, 2017 at 5:12 am #62410
Hello, how do I order the hotels? (give a predetermined order) and the same with the rooms of each hotel.
Thank you.November 6, 2017 at 8:24 am #67160
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