HomePage Forums Traveler Hotel page shows wrong price per night (urgent!)

This topic contains 6 replies, has 2 voices, and was last updated by  Bryan 3 years, 8 months ago.

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  • #13331

    hi,
    I’ve found that if the customer search for an hotel for two or more nights, he gets a misleading price indication on the hotel page.
    Please refer to the attached images:

    • At the bottom of the page, the room shows the correct price for the select period (5 nights) (shot-1.jpg)
    • The price at the beginning of the hotel page show the same price but it says this is the price per night which is confusing and misleading for the customer.

    I think this is serious bug you should fix as soon as possibile.
    Thank you.

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    #13342

    Hello

    You can turn on AVG price for you hotel. It will display the price by avg so customer does not misleading it.

    Thanks

    #13354

    The average hotel price calculation has a strange behaviour, or at least I have not understood it right:
    with automatic average price calculation ON, it shows the right price/night if I visit the hotel page directly but it’s wrong (€250,00/night) if I show the page from the search results list (query string: ?start=13/02/2018&end=18/02/2018&room_num_search=1&adult_number=1)

    Also, I noticed a strange behavour when you switch from manual to automatic average price calculation: the previously manually entered price is still showed (should it not be hidden and cleared when the auto option is selected?)

    #13414

    Hi,
    Did you find the strange behavior I brought you back? Can you tell me something about it?

    #13447

    Can you give me an answer, please?
    Thank you.

    #13555

    Please, help me.

    #13659

    Hello

    The avg price take all the Room price that belong to hotel and set avg then display. It does not the hotel price.

    Please check again.

    Thanks

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