HomePage Forums Traveler Issue with partner account

This topic contains 6 replies, has 2 voices, and was last updated by  Bryan 3 years, 6 months ago.

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    I’m having an issue when a partner registers the account is created as a subscriber instead of partner. I’m running the latest version of the theme on wordpress 4.9



    The partner must wait you as administrator approved.

    After registered, the partner account is in Subscriber role. You can edit then change the role for partner account.



    I used to see an alert in the admin that says there are pending partner accounts to approve. I don’t see that anymore so I think that’s where the issue is.



    Please provide your site url with an admin account so i can help you check it.


    This reply has been marked as private.

    Hello Bryan, have you been able to look into this? I have update the theme to 2.0.2 but still have the same issue.



    Due the different timezone, we just started new day.

    I have checked and see you have set default user role to Customer. Traveler theme support 3 types of user role: Subscriber, Partner and Administrator.

    I have changed default user role to Subscriber, you can check again.


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