HomePage Forums Traveler Issue with partner account

This topic contains 6 replies, has 2 voices, and was last updated by  Bryan 3 years, 6 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #7452

    Hello,

    I’m having an issue when a partner registers the account is created as a subscriber instead of partner. I’m running the latest version of the theme on wordpress 4.9

    #7490

    Hello

    The partner must wait you as administrator approved.

    After registered, the partner account is in Subscriber role. You can edit then change the role for partner account.

    Thanks

    #7493

    I used to see an alert in the admin that says there are pending partner accounts to approve. I don’t see that anymore so I think that’s where the issue is.

    #7553

    Hello

    Please provide your site url with an admin account so i can help you check it.

    Thanks.

    #7578
    This reply has been marked as private.
    #7620

    Hello Bryan, have you been able to look into this? I have update the theme to 2.0.2 but still have the same issue.

    #7653

    Hello

    Due the different timezone, we just started new day.

    I have checked and see you have set default user role to Customer. Traveler theme support 3 types of user role: Subscriber, Partner and Administrator.

    I have changed default user role to Subscriber, you can check again.

    Thanks

Viewing 7 posts - 1 through 7 (of 7 total)

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