HomePage Forums Traveler Issues on new tour creation email

This topic contains 5 replies, has 2 voices, and was last updated by  Bryan 3 months, 1 week ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #62958

    Hi,

    When a partner create a Tour, the administrator doesn’t receive a notification email to validate that tour.

    I’ve configured emails in the back office but it’s still don’t work.

    Can you help me please.

    #63039

    HI

    We are recommend using SMTP system to sending email with theme:

    How to get information accurately Gmail’s SMTP

    Thanks

    #63079

    I’ve configured the SMTP gmails, because we receive emails when new user or partner register.
    But why we don’t have emails when a partner create an tour for approval?

    #63167

    Hi

    You can see the notification for approve partner post when access the admin dashboard:

    http://prntscr.com/osd2nx

    Thanks

    #63240

    Hi,

    I Know I can see notification for approve partner when access the admin dashboard, I’m not talking about that.

    I’m talking about tour creation. When a partner create a new tour, why the admin don’t receive the email notification for tour approval, and once the tour is approve why the partner don’t receive a notification email.

    Regards,

    #63376

    Hi

    Theme does not supported the function to send notification email when partner create new service. You can check all the email feature in Traveler Settings > Email Options section.

    Thanks

Viewing 6 posts - 1 through 6 (of 6 total)

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