HomePage Forums Traveler It can not be changed and saved

This topic contains 22 replies, has 3 voices, and was last updated by  Bryan 3 years, 3 months ago.

Viewing 15 posts - 1 through 15 (of 23 total)
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  • #14749

    Hi,

    I can not be changed and saved theme.

    Theme is very slowly loading when i change whole settings.

    Please resolve this issue

    #14805

    Hello,

    If you can not save the Setting in Traveler Setting, you can contact to hosting provider to increase the value “max_input_vars ” option to 10000 and check again.

    And you can refer our document for the website slow issue.

    http://shinetheme.com/documentation/traveler/docs/licenses-and-support/faqs/my-website-is-slow-what-can-i-do/#post-1484

    Thank you.

    #14835

    Please more definitely describe how to increase the value “max_input_vars ” option to 10000 in Cpanel.

    Thank you

    #14840

    Please give me code which is increase the value “max_input_vars ” option to 10000

    Thank you

    #14878

    Hello

    You can contact your hosting provider to help you increase that info.

    Thanks

    #14885

    I just increased the value “max_input_vars ” option to 10000

    But i still can not save the Setting in Traveler Setting.

    Please help me to resolve this issue

    #14887

    Please see attached image

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    #14891

    Please see my system status from attached image,

    I installed demo which is all services, is it can be influenced can not save the Setting in Traveler Setting?

    Please help me to resolve this issue

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    #14893

    I also installed Elementor plugin then activated it.

    #14925

    Hello

    I tried to change new option and theme save it as well. Also you should increase MySQL version 5.6 or higher to make it work properly.

    Also please note: your server have slow response. Most of our customer using Blue Host or Goldaddy host. You can try it to make theme load faster.

    Thanks

    #15448

    Hello

    I have talked to our system administrators

    He said Our server uses:Server version: 10.0.34-MariaDB MariaDB Server
    this version of mariadb higher than mysql 5.6

    And He said Please, contact the theme provider. There is no issue on our end.
    Welcome to the MariaDB monitor. Commands end with ; or \g.
    Your MariaDB connection id is 1286117
    Server version: 10.0.34-MariaDB MariaDB Server

    Copyright (c) 2000, 2018, Oracle, MariaDB Corporation Ab and others.

    Please resolve this issue

    #15449

    I still can not save the Setting in Traveler Setting

    #15453

    I installed demo that all services

    It influences it

    #15493

    Hello

    Your site loading too slow…I can not view your plugin page. How many plugin did you use for your site?

    Also i check and see the server info meet our requirement but it seems your server does not have enough power.

    Thanks

    #15529

    I only use 11 plugins.

    You mean i can not use your theme until change my server.

    i can not change my server.

    Is there any method to resolve this issue?

Viewing 15 posts - 1 through 15 (of 23 total)

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