HomePage Forums Traveler Location on map error

Topic Resolution: Resolved

This topic contains 9 replies, has 2 voices, and was last updated by  DD 3 years, 7 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #13449
    DD

    Dear sirs,
    I’ve got an error during the “location on map” setting tab.
    The search location field is not editable and the windows shows this message: “Oops! Something went wrong. This page did not load Google Maps correctly. See the javascript console for technical details.”
    How we can fix it?

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    #13573

    Hello

    You can follow our document to get new google api key for your site:

    Google API

    Thanks

    #13882
    DD

    I tried but it does not work. I urgently need to solve this problem

    #13909

    Hello

    Please provide your site url with an admin account so i can help you check it.

    Thanks

    #13970
    DD
    This reply has been marked as private.
    #13984
    #14016
    DD

    Dear Bryan,
    We’ve increased PHP Max input Vars from 1000 to 5000. But nothing has changed, we still continue to have a problem with google maps.
    Please note that your link http://shinetheme.com/documentation/traveler/docs/licenses-and-support/faqs/requirements-for-traveler/ is now offline.
    Waiting for your kindly reply.
    Rgds

    #14059

    Hello

    I check your php version and see it using 5.5.

    Please check again.

    Thanks

    #14133
    DD

    Dear Bryan,
    we’ve updated PHP version to 7.1.12 (latest version).
    But we continue to receive this error “Oops! Something went wrong.
    This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”
    What’s the next step to try solving this problem?

    #14135
    DD

    Dear Bryan,
    we’ve reinserted Google API again. And now it works!
    Problem solved!
    Thank you very much.

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