HomePage Forums Traveler No Random Function For Search Results

This topic contains 1 reply, has 2 voices, and was last updated by  Bryan 4 years, 1 month ago.

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  • #2157

    Shine replied
    12 hours ago
    Hello

    We have moved to other system because of some security issue.

    Please create ticket in our new support system https://shinehelp.shinetheme.com/forums/ so we can help you better.

    Thanks

    Dear All,

    We are using ticksy.com support server long time ago but its looks like not work good last time caused we will move to our server for support to clients better.

    We will switch to new support system to http://shinehelp.shinetheme.com from today August 14, 2017 and with all old tickets on https://shinehelp.ticksy.com will continue get support untill August 31. 2017.

    From now for all new tickets you can post on our new support system http://shinehelp.shinetheme.com

    Best Regard

    ShineTheme Team

    Like

    You replied
    12 hours ago
    Hi Shinetheme,

    Unfortunately for you that was a very unhelpful reply and using the word ‘Unlucky’ is very inconsiderate of our situation!!!

    I ask one more time for your help considering we have paid £50 for support and only used it twice. I would expect more coding help than a simply reply of unlucky! I can only put it down to that your English is not great.

    Please be very careful with your next reply as it is a FUNDAMENTAL ISSUE with your theme if we can not give any supplier an equal chance to be displayed on the first page of results on our results page we then have a MAJOR PROBLEM and I would not hesitate to report this to Envato and the community. I will wait until the end of today for your reply.

    Sorry to be so brash with me email but we simply can not have this issue considering we have heavily invested your theme and web development improvements of it.

    Please advise which country you are based in so I can at least understand what is your native language.

    Kind regards

    Darren

    345
    Shine replied
    1 week ago on September 6, 2017 at 1:31am
    Hello

    Unluckily, ST Activity Search Result element does not have option to display result random.

    Thanks

    Dear All,

    We are using ticksy.com support server long time ago but its looks like not work good last time caused we will move to our server for support to clients better.

    We will switch to new support system to http://shinehelp.shinetheme.com from today August 14, 2017 and with all old tickets on https://shinehelp.ticksy.com will continue get support untill August 31. 2017.

    From now for all new tickets you can post on our new support system http://shinehelp.shinetheme.com

    Best Regard

    ShineTheme Team

    Like

    You started the conversation
    1 week ago on September 5, 2017 at 10:15pm
    Basically when doing a search of activity products the Search Result Page displays products in the same order each time. Is there any easy way to set the search results to display as random order so that all partners get a a fair chance to be on the first page of the results? Some partners would be very unhappy if their product is always on the 7th page?

    Please advise.

    Kind regards

    Darren

    #2171

    Hello

    Currently, theme sorted the search result by latest post. We will check and consider to update this feature in next theme version.

    Thank for your understanding.

    Shinetheme

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