HomePage Forums Traveler Not able to install the theme

This topic contains 1 reply, has 2 voices, and was last updated by  Bryan 3 years, 6 months ago.

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  • #8207

    Hello there,

    as first thing, I am not new to wordpress or other products from Envato Market. I followed the procedure you had on your website and the general knowledge that i have always used in similar cases.

    When I have uploaded your theme via the admin dashboard, I activated it and all the pages (meaning the admin page and the main page of the website) became completely white and empty.

    I erased everything, started a new installation and this time i uploaded the theme via FTP. this time, before activating it, i did a live preview and again the page becomes completely white.

    Can you please have a check? because this is really not possible

    #8220

    Hello

    Before upload and install traveler theme, you should check your server info to meet our requirements here:

    Requirements For Traveler

    Thank you.

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