HomePage Forums Traveler partner payout system not working

This topic contains 3 replies, has 3 voices, and was last updated by  Bryan 2 years ago.

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  • #25734

    Whenever a booking is made and paid for, the amount is not credited in the books of the partner at all.
    Even after the checkin and check out date is crossed and also the monthly payment date (which is 20th), the partner earnings credit amount displays zero.
    kindly tell how to fix this

    #25757

    Hello

    Please go to Traveler Settings > Booking Options > List of Currencies > set exchange rate for each currency with primary currency of your site then check again.

    Thanks

    #54940

    Was this issue solved? because we have the same situation that, the Partner dashboard not showing any earnings, payouts, graphs or anything even the payment is successful, and the order status is complete. Hence admin, as well as the Partner, have no idea on the commision rate and all, please help.

    #55033

    Hi antojosekadavi,

    Could your create your own ticket and provide your site info so i can help you check it better.

    Thanks

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