HomePage › Forums › Traveler › Please help me to install theme "Traveler"

This topic contains 24 replies, has 3 voices, and was last updated by  Bryan 5 years, 7 months ago.

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  • August 21, 2017 at 5:21 pm #657
    Sidney van Meenen

    Please help me to install theme “Traveler” as discussed with ms Tran via the livechat
    Hosting Status: Active
    Hosting Server: hs37.name.com
    Server IP Address: 50.23.82.45
    Default Domain: friends-travel-vietnam.com
    cPanel Username: sidneyva

    August 22, 2017 at 10:19 am #670
    Bryan

    Hello

    I can not access to admin panel with this link http://friends-travel-vietnam.com/wp-admin to help you install theme.

    Please provide admin url so i can help you better.

    Thanks

    August 22, 2017 at 12:01 pm #675
    Sidney van Meenen
    This reply has been marked as private.
    August 22, 2017 at 2:08 pm #686
    Bryan

    Hello

    I have installed wordpress for you but the only problem is your server limit the file size upload so i can not upload and install theme for you.

    Please check Max upload size and PHP post max size because it litmit only 8MB.

    Thanks

    August 22, 2017 at 2:13 pm #687
    Sidney van Meenen
    This reply has been marked as private.
    August 22, 2017 at 2:17 pm #688
    Sidney van Meenen

    I just updated if everything is right then you have now acces to:
    100 GB of disk space
    1,000 GB bandwidth
    Unlimited email accounts
    50 MySQL dbs

    Please check

    August 22, 2017 at 2:22 pm #689
    Bryan

    Hello

    My image will show you the component that need to change.

    Thanks

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    August 22, 2017 at 2:49 pm #694
    Sidney van Meenen

    Hi Bryan,
    As I shared with you I just upgraded my account not sure what I need to do now!
    Please advise, I have attached a screenshot of the available STATISTICS of GB etc.

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    August 22, 2017 at 2:55 pm #696
    Sidney van Meenen
    This reply has been marked as private.
    August 22, 2017 at 3:02 pm #697
    Bryan

    Hello

    I have found a lot of menu in cpanel but i can not see the option to increase that number.

    If you can contact your hosting provider right now, just send them my image so they can help you do it.

    After that, i can install theme for you normally.

    Thanks

    August 22, 2017 at 3:07 pm #698
    Sidney van Meenen

    Okay, I bit strange but I will as Name.com to check.

    August 22, 2017 at 3:08 pm #699
    Sidney van Meenen

    Okay question how much do you need of space???? MB or GB ??

    August 22, 2017 at 3:18 pm #700
    Bryan

    All i need is only about 50MB

    August 22, 2017 at 3:37 pm #701
    Sidney van Meenen

    Still found it strange with the account I upgraded that it will be not possible, I submitted a ticket with name.com to assist.
    This will ben not the first time you guys install this?
    I guess this should be standard piece of cake for you guys, especially just bought only for this theme a separate webhosting and just upgraded it.
    Please recheck if it’s working for you, thanks

    August 22, 2017 at 3:46 pm #702
    Bryan
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