August 21, 2017 at 5:21 pm #6570
Please help me to install theme “Traveler” as discussed with ms Tran via the livechat
Hosting Status: Active
Hosting Server: hs37.name.com
Server IP Address: 184.108.40.206
Default Domain: friends-travel-vietnam.com
cPanel Username: sidneyvaAugust 22, 2017 at 10:19 am #6700
I can not access to admin panel with this link http://friends-travel-vietnam.com/wp-admin to help you install theme.
Please provide admin url so i can help you better.
ThanksAugust 22, 2017 at 12:01 pm #6750August 22, 2017 at 2:08 pm #6860
I have installed wordpress for you but the only problem is your server limit the file size upload so i can not upload and install theme for you.
Please check Max upload size and PHP post max size because it litmit only 8MB.
ThanksAugust 22, 2017 at 2:13 pm #6870August 22, 2017 at 2:17 pm #6880
I just updated if everything is right then you have now acces to:
100 GB of disk space
1,000 GB bandwidth
Unlimited email accounts
50 MySQL dbs
Please checkAugust 22, 2017 at 2:22 pm #6890
My image will show you the component that need to change.
Attachments:You must be logged in to view attached files.August 22, 2017 at 2:49 pm #6940
As I shared with you I just upgraded my account not sure what I need to do now!
Please advise, I have attached a screenshot of the available STATISTICS of GB etc.
Attachments:You must be logged in to view attached files.August 22, 2017 at 2:55 pm #6960August 22, 2017 at 3:02 pm #6970
I have found a lot of menu in cpanel but i can not see the option to increase that number.
If you can contact your hosting provider right now, just send them my image so they can help you do it.
After that, i can install theme for you normally.
ThanksAugust 22, 2017 at 3:07 pm #6980
Okay, I bit strange but I will as Name.com to check.August 22, 2017 at 3:08 pm #6990
Okay question how much do you need of space???? MB or GB ??August 22, 2017 at 3:18 pm #7000
All i need is only about 50MBAugust 22, 2017 at 3:37 pm #7010
Still found it strange with the account I upgraded that it will be not possible, I submitted a ticket with name.com to assist.
This will ben not the first time you guys install this?
I guess this should be standard piece of cake for you guys, especially just bought only for this theme a separate webhosting and just upgraded it.
Please recheck if it’s working for you, thanksAugust 22, 2017 at 3:46 pm #7020This reply has been marked as private.
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