HomePage Forums Traveler Problem configuring whitelabel

Topic Resolution: Resolved

Tagged: 

This topic contains 5 replies, has 3 voices, and was last updated by  Bryan 3 years, 11 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #6705

    Hi,

    I can’t put the whitelabel search results to work.
    I have configured according to your documentation instructions (I also used the demo data) but all I get is a blank page after search.

    I also edited the file template-tp-flights-search.php and replaced line 12 with
    $protocol = '//';

    I also created a subdomain ‘search’

    but still not working

    Attachments:
    You must be logged in to view attached files.
    #6729

    Hello maverickws,
    Thank you for waiting.
    I have checked your issues and i can not access to your sub domain. Please check the configuration of your sub domain.
    Thank you.

    Attachments:
    You must be logged in to view attached files.
    #6762
    This reply has been marked as private.
    #6764

    Hello maverickws,

    You need to create the CNAME record for the sub domain in the DNS settings on your hosting. Please refer this document to more details.

    https://support.travelpayouts.com/hc/en-us/articles/115003590727-How-to-set-up-White-Label-on-the-hosting

    Please check again.
    Thank you.

    #6776

    Hi Huannv, thank you again for the quick reply.
    I followed the instructions on the link you provided and configured the whitelabel domain on TravelPayouts. (I was unsure if I should select the use iframe option).
    I also configured the DNS accordingly (deleted the previous config) and I see it already propagated to Google DNS and OpenDNS, but it still doesn’t work.

    ; <<>> DiG 9.9.7-P3 <<>> @208.67.222.222 search.wanderwol.com
    ; (1 server found)
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 31336
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
    
    ;; OPT PSEUDOSECTION:
    ; EDNS: version: 0, flags:; udp: 4096
    ;; QUESTION SECTION:
    ;search.wanderwol.com.		IN	A
    
    ;; ANSWER SECTION:
    search.wanderwol.com.	13820	IN	CNAME	whitelabel.travelpayouts.com.
    whitelabel.travelpayouts.com. 300 IN	A	188.42.196.67

    Thank you

    #6858

    Hello

    It seems the problem has gone. When i check your site today, the search whitelable result display well.

    Thanks

Viewing 6 posts - 1 through 6 (of 6 total)

The forum ‘Traveler’ is closed to new topics and replies.