HomePage Forums Traveler Problem configuring whitelabel

Topic Resolution: Resolved


This topic contains 5 replies, has 3 voices, and was last updated by  Bryan 3 years, 11 months ago.

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  • #6705


    I can’t put the whitelabel search results to work.
    I have configured according to your documentation instructions (I also used the demo data) but all I get is a blank page after search.

    I also edited the file template-tp-flights-search.php and replaced line 12 with
    $protocol = '//';

    I also created a subdomain ‘search’

    but still not working

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    Hello maverickws,
    Thank you for waiting.
    I have checked your issues and i can not access to your sub domain. Please check the configuration of your sub domain.
    Thank you.

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    This reply has been marked as private.

    Hello maverickws,

    You need to create the CNAME record for the sub domain in the DNS settings on your hosting. Please refer this document to more details.


    Please check again.
    Thank you.


    Hi Huannv, thank you again for the quick reply.
    I followed the instructions on the link you provided and configured the whitelabel domain on TravelPayouts. (I was unsure if I should select the use iframe option).
    I also configured the DNS accordingly (deleted the previous config) and I see it already propagated to Google DNS and OpenDNS, but it still doesn’t work.

    ; <<>> DiG 9.9.7-P3 <<>> @ search.wanderwol.com
    ; (1 server found)
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 31336
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
    ; EDNS: version: 0, flags:; udp: 4096
    ;search.wanderwol.com.		IN	A
    search.wanderwol.com.	13820	IN	CNAME	whitelabel.travelpayouts.com.
    whitelabel.travelpayouts.com. 300 IN	A

    Thank you



    It seems the problem has gone. When i check your site today, the search whitelable result display well.


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