November 27, 2017 at 7:58 am #79410
Just purchased your theme and I’m setting up my website. I created a Child theme, but when the menu is activated, all menu items spread in several lines below the header, spanning all the way up to the bottom of the screen (or more depending of the number of items in the menu). It seems like some css is missing.
Attached you’ll find a picture.
I’ll appreciate your help. Thanks!
Attachments:You must be logged in to view attached files.November 27, 2017 at 1:54 pm #79880
Please provide your site url and an admin account so i can help you check it better.
Thank you.November 27, 2017 at 6:04 pm #80260November 28, 2017 at 9:11 am #80650This reply has been marked as private.November 28, 2017 at 1:38 pm #80860November 28, 2017 at 5:22 pm #81270
It seem you have imported demo data so many time so the data has been duplicated.
Do you have any important data or customized code? If yes, please back up it then i will help you reset data and import again.
Thank you.November 28, 2017 at 11:03 pm #81400
I made a backup of the pages and settings. You can go on now.
Thanks.November 29, 2017 at 8:46 am #81480
I made a reset data for you but now i need new login account to help you install theme.
ThanksNovember 29, 2017 at 9:00 am #81510
I can’t sign in to my WP account.
Please let me know what to do. Thanks.November 29, 2017 at 10:36 am #81590
Good that I had a backup of the DB!
Now you can access the account with the same credentials as before.
Please, let me know when you are ready. Thanks.November 29, 2017 at 1:44 pm #81700
After reset data, you have to go to Blue host to generate new admin password to access.
Then i can use that new password to access and help you import new data.
If you backup the DB, all data will the same.
ThanksNovember 29, 2017 at 7:17 pm #81870
OK, you can proceed and reset the data.
Please, let me know it as soon as possible so I can send you the new credentials. Thanks!November 29, 2017 at 9:53 pm #81890November 30, 2017 at 9:12 am #82190This reply has been marked as private.November 30, 2017 at 10:07 am #82230
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