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This topic contains 14 replies, has 2 voices, and was last updated by  Bryan 1 year, 5 months ago.

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  • #76141

    Good night,

    I need your help to solve various issues on my website, I hope that you can save my day!
    I send illustrative prints with the problem areas indicated in red, with the number corresponding to the following questions.

    First of all, the how do I put the site in multilingual, and how do I make the widgets texts by default in Portuguese (I indicate some areas in point 7 of print 2)

    There are the questions that come with prints:
    (print 1)
    1 – How to change this search form to translate the sentences into Portuguese?
    2- How to remove this banner and put the form of mailchimp?
    3 – How to place link to call number (when website is navigated by mobile device) and link to send email on click?
    4 – How to remove the logos from the footer and put the text “website developed by” with link to another site?

    (print 2)
    5 – How to withdraw the evaluations?
    6 – I want to completely remove the possibility of booking, or alternatively put the system only in pre-booking – that is, the customer makes the reservation without making payment and the lead treatment is done offline. How can I do it?
    7 – translate these and other “pre-defined” areas into Portuguese. Must only be in English when customer changes site language
    8- The pricing system is what is presented in this table. If you go ahead with the pre-booking model described in point 6, how can I set the prices on your backoffice as I need?

    Thank you very much for all your attention to the subject.

    Best regards,
    Patrícia Silva

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    #76885

    Hey there, i’m so sorry to insist, but i really need your help to resolve the many problems of my website. Can anyone help me?

    Thanks,
    Patrícia Silva

    #77080

    Hello

    We are sorry for delay your ticket.
    1.7. You can set up default language for the site in Settings > General > Site Language section and then use Poedit as document bellow to translate the text:

    http://travelerdocs.wpengine.com/docs/licenses-and-support/manual-translation/

    2. You can set up the mailchimp form in Theme Settings > Advanced Options section:

    How to config Mailchimp footer?

    3. Please check document bellow to set up footer page:

    ​http://guide.travelerwp.com/docs/theme-layout/new-modern-layout/other-pages/footer-page-new/​

    4 . You need edit footer.php and footer1.php file in this folder to change it.

    ​traveler\st_templates\layouts\modern\common​
    5 . This code will help you remove it:

    #st-content-wrapper.st-single-tour .st-hotel-header .right { display: none; }​

    6. Please use this code to remove:

    #st-content-wrapper .form-book-wrapper​ { display: none; }​​

    8. This document will guide you the way to set up price on calendar: http://guide.travelerwp.com/docs/theme-feature/tour/tour-availability/​
    Thanks

    #77191
    This reply has been marked as private.
    #77193
    This reply has been marked as private.
    #77472

    Hey there,

    I’ve send you some more questions because some solutions that you’ve indicate to me didn’t work, can you please give a feedback?

    Best regards,
    PS

    #77473

    Hello again,

    I am trying to move on with the remaining points while you are not responding to solutions that do not work, but in the meantime, I came across one more problem (send print): in the settings I do not have this language area available.

    Please give me feedback, i have some urgency to finish the site.

    Cumps,
    PS

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    #77483

    As for the prices, I think they did not understand what I meant … The prices should be the ones I presented in that print table, for example: 1 person 400, 2 people 500, 3 people 600 .. We do not differentiate between adults and children. . And this form should only be for the customer to see this price variation, without the possibility of booking.

    I await your intervention.

    tks,
    PS

    #77523

    Hello

    You have posted too many points here.

    Can you sort out the remain problem you have now so i can help you check it better?

    Beside it, you can refer our document bellow for all theme features before submit ticket about it.

    http://travelerdocs.wpengine.com/

    Thanks

    #78941

    Hi there Brian,

    Good night Brian,

    I have already consulted the documentation, which did not help much in my question.

    I need help with:
    – Post the multi-lingue site
    – Remove what is marked in print that I send attached
    – Remove reviews
    – Website is too slow

    Greetings,
    PS

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    #78991

    Hello

    You can follow this document bellow for more details:

    My Website Is Slow. What Can I Do?

    and preview this topic for the tips of increase loading time:

    https://www.wpbeginner.com/wordpress-performance-speed/​

    Also you need custom code to remove items in service layout that not belong to our support policy.

    You should find a developer to help you customize the function and control it.

    Thanks

    #79824
    #79902

    Hello

    Theme does not provide any language option in theme setting section.

    ALso some of other options has removed in new modern theme. You can check it here:

    The Options have removed in the theme of modern layout.

    Thanks

    #81905

    Hi there Brian,

    I’ve been trying to translate the site, following you’re instructions:
    1.7. You can set up default language for the site in Settings > General > Site Language section and then use Poedit as document bellow to translate the text:

    http://travelerdocs.wpengine.com/docs/licenses-and-support/manual-translation/

    But i ain’t got the “site language” section available in my backoffice.

    Can you please help me out here?

    Best regards,
    PS

    #81945

    Hello

    We have moved the support forum to new site: https://shinehelp.travelerwp.com/

    Please register new account and provide the issue details so we will check and help you from there.

    We are sorry for this inconvenience.

    Thanks

    🎄 Happy New Year 🎄

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