HomePage Forums Traveler Search Form reloads home page

This topic contains 11 replies, has 2 voices, and was last updated by  Bryan 4 years, 1 month ago.

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  • #1149

    My search form for “tours” does not go to the search result page, just reloads the home page?



    Please select Search Result page for tour in Traveler Settings > Tour Options > Tour Search Result Page



    Thank for the speedy reply.

    However i have added the search result page and it is public (see screen shot attached). I also noticed an error in the hotel search form, so could this be an issue with the form it self?

    You must be logged in to view attached files.

    Could you provide your site url and an admin account so i can help you check it.


    This reply has been marked as private.


    I have changed the setting of tour for you. Please search then check again.



    great – thanks for the speedy support.

    I have an issue with the paypal checkout – when i submit the order it just loading but nothing happens.

    Could you have a quick look at my settings?

    also – would it be possible to order specific work on the theme from you or other developers by payment in the future? I will need a few special settings done later on and be happy to pay for the service.




    As i can see, you does not provide your full paypal account details in Traveler Settings > Payment Options > Paypal tab so theme can not proccess payment request.

    Please check again.

    Also you can require custom job at https://shinehelp.shinetheme.com/custom-service/ so we can check.



    Thank – i will submit special requests to the custom service. So far the theme should work great but some update might be needed when we add all our products 🙂

    I have added the API details from paypal and it still just loading?

    Should i contact PayPal in this matter?



    The problem caused by your exchange rate between other currency.

    Please check in Traveler Settings > Booking Options.



    Hi Guys. Thanks so for for quick replys.

    I tested the site on mobile and the “book now” button on the test tour i have added does not link to checkout – does not work at all?

    There is also additional text next to the button which is added on mobile only.

    Where do i edit the mobile version as the icon for “itinerary” needs changed?




    I have fixed the book now button on mobile for you.

    @media (max-width: 992px) {#content .st-tour-tabs-content .package-info-wrapper .row>.col-md-6.col-sm-12 {margin-top: 50px;}}

    Please check again.


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