Tagged: Statistics Tracking
August 22, 2017 at 6:39 am #6630
The partner statistics are still not being tracked. I created partners with services attached, tested it by making a booking. The email went out, but I did not get an alert to approve the listing not do I see the tour I booked in the stats for that partner. Also there are some grammatical errors on the registration form and the service setup. See the attached.
Disregard the ticket on the old portal.
Attachments:You must be logged in to view attached files.August 23, 2017 at 8:23 am #7450
Please description more details of tracking issue so we can help you better.
ThanksAugust 23, 2017 at 10:26 pm #8030August 24, 2017 at 2:22 pm #8420
We are recommend using SMTP system to send email.
When admin logged in, he will see the notifications of partner and booking that need to be approved.
My image will show you more details of it.
Attachments:You must be logged in to view attached files.August 25, 2017 at 6:04 pm #9810
Thank you for verifying. But you made no mention of the statistics the theme is supposed to track booking activity and revenue. Can you please confirm this is working on my current installation?August 29, 2017 at 11:00 am #11510
I have checked our system and statistic tracking still work fine in partner dashboard.
Also i can see you are using old theme version.
Please update to latest theme/plugins to make it work property.
ThanksAugust 29, 2017 at 11:00 pm #12390August 30, 2017 at 12:09 am #12400
I updated to 2.0 but the stats are still not working.August 30, 2017 at 10:49 am #12520
I have tried booking a lot of activity.
The problem is your site does not save any booking history from backend so theme does not have data to display statistic.
Did you have any customized code?
If not, i will install new theme/plugin for you to check again.
ThanksAugust 31, 2017 at 1:35 am #12980
Feel free.August 31, 2017 at 1:53 am #12990August 31, 2017 at 9:13 am #13010
in this case, if you do not have any customized code, i will help you install latest theme package from us to check.
ThanksAugust 31, 2017 at 6:34 pm #13350August 31, 2017 at 10:13 pm #13380September 4, 2017 at 9:31 am #13980
I have checked your server using My SQL v5.5 that theme does not support to work.
Please refer our requirements for traveler theme then check again.
Please note: Because of your server does not match our requirements so i can not help you install new theme.
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