HomePage Forums Traveler Status (Pending, incomplete, completed)

This topic contains 3 replies, has 2 voices, and was last updated by  Bryan 3 years, 3 months ago.

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  • #15054

    Hello,

    I would like some clarifications about booking status by Submit Form (Pending, incomplete, completed).
    Am I right? :
    Pending: after guest makes a booking.
    Incomplete: after guest makes confirmation by his email.
    Completed: after partner (hotel) makes approval for booking.
    SO, please give more information about:
    – Which status, the room will be unavailable for other guests?
    – Which status, the booking fee (commission) will be calculated?
    – Which status, the room will be ready for new booking?
    – What are effects of every status?

    I will be glad when you answer above questions.

    Thanks.

    #15069

    Hello

    Room unavailable to book or FEE does not related to booking status.

    If the hotel still have available room, customer still can book it. The FEE is a extra price that you set up in Traveler Settings > Booking Options.

    Room

    Please check again.

    Thanks

    #15098

    Hi,

    After confirm booking from guest and approval from hotel, we need to let system send to the guest (status : confirmed).

    Also,

    I would like to know Which time(status) the room will be unavailable for other guests?

    and Which time(status) the room will be ready for new booking?

    Thanks.

    #15143

    Hello

    Theme send all information of the booking steps.(image attached)

    Also you can set available or unavailable for your room from back end.

    Room

    Thanks

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