Status (Pending, incomplete, completed)

[caamen]

Hello,

I would like some clarifications about booking status by Submit Form (Pending, incomplete, completed).
Am I right? :
Pending: after guest makes a booking.
Incomplete: after guest makes confirmation by his email.
Completed: after partner (hotel) makes approval for booking.
SO, please give more information about:
– Which status, the room will be unavailable for other guests?
– Which status, the booking fee (commission) will be calculated?
– Which status, the room will be ready for new booking?
– What are effects of every status?

I will be glad when you answer above questions.

Thanks.

[Bryan]

Hello

Room unavailable to book or FEE does not related to booking status.

If the hotel still have available room, customer still can book it. The FEE is a extra price that you set up in Traveler Settings > Booking Options.

Room

Please check again.

Thanks

[caamen]

Hi,

After confirm booking from guest and approval from hotel, we need to let system send to the guest (status : confirmed).

Also,

I would like to know Which time(status) the room will be unavailable for other guests?

and Which time(status) the room will be ready for new booking?

Thanks.

[Bryan]

Hello

Theme send all information of the booking steps.(image attached)

Also you can set available or unavailable for your room from back end.

Room

Thanks

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