HomePage Forums Traveler Theme not Installing

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This topic contains 22 replies, has 5 voices, and was last updated by  Bo Nguyen 1 week, 2 days ago.

Viewing 15 posts - 1 through 15 (of 23 total)
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  • #72598

    Hi,

    The Theme is not installing it keep saying the link has expired, i tried all the instructions and even deleted my old WordPress site and reinstall a new version 5.2.4 even contacted my host still no way out.

    Kindly do something its important.

    #72656

    Hi

    Before install theme and import demo data, you should be sure your server is meet our requirements as document bellow

    Requirements For Traveler

    Thanks

    #72669

    Thank you for everything,
    i have tried all but still nothing is working i think the problem is with the zip file provided.
    Now whats the solution please?

    #72725

    hello,

    can anyone respond please.

    Can i get a refund please.

    #72758

    Hi,

    still no response.

    please what can i do to resolve this issue?

    #72768

    hi, if you like, i tray install for you. this is my email: fafonet@gmail.com

    #72783

    Hi

    I can not access your site with the provided admin account.

    Please check and give us again, then I can better check on this and handle to you

    Thanks

    #73074

    hotelsinkano.com/wp-admin

    Username: admin
    Password: pass@123

    #73196

    Hi

    I have checked your server status and see it is not meet our requirements as document bellow:

    Requirements For Traveler

    https://prnt.sc/poyxwz

    Please kindly check it again.

    Thanks

    #73672

    Hi,

    PHP version has been upgraded to 7.3 Kindly assist in installing the theme now.

    #73710

    Hello

    Did you see my screenshot about your system info: https://prnt.sc/poyxwz ?

    They are still the same.

    https://hotelsinkano.com/wp-admin/admin.php?page=wc-status

    Please check it again.
    Thanks

    #74321

    Hi,

    Kindly assist now everything has been updated as requested but still not installing

    #74351

    Hello,

    You can provide an FTP account.

    We need to FTP account to increase the environment of server.

    Sorry, because we try to install but that not yet finished.

    We will install for you.

    Thanks.

    #74641

    Hi,

    Here are my FTP account detail as requested:
    hotelsinkanoftp@hotelsinkano.com
    #Hotels@123

    #74764

    Hi,

    We access with FTP account but don’t see anything in the root folder. (attach image)

    Please check again FTP account. For safety reason please mark it as private.

    Thanks.

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