HomePage Forums Traveler Travel Booking WordPress Theme – Reporting Issues in the theme after the update

This topic contains 5 replies, has 2 voices, and was last updated by  Nimesha 1 day ago.

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  • #78618

    We have a site running on the Travel Booking WordPress Theme. Recently we have updated theme and WordPress to the latest version(theme to Version: 2.7.8.2 and WordPress to 5.3). Also We have updated all plugins as well. Since then we are having several issues we would like get fixed as soon as possible We have applied these updates in a staging version and we are planning to apply the same updates in the live site as well. We expect your cooperation on following issues. Please let us know how we can get these issues fixed so that we can apply them to the live version as well

    1st Issue is we are getting an error in Pricing filter of Booking Accommodation section(Hotels tab) such as SELECT min(CAST(avg_price AS DECIMAL)) AS min, max(CAST(avg_price AS DECIMAL)) AS max FROM wp_st_hotel join wp_posts on wp_posts.ID = wp_st_hotel.post_id where 1=1 and ( wp_posts.post_status = ‘publish’ ).Please refer image db_error.png for further clarifications. This section can be seen in the homepage. We have noticed that this error has already being reported in one of your forums about 3 months ago (https://themeforest.net/item/traveler-traveltourbooking-wordpress-theme/10822683/comments?utf8=%E2%9C%93&term=avg_price&from_buyers_and_authors_only=0).

    Other issue we are facing is maps do not load in the site after the update. For an example please check out following link domain.com/st_tour/5-day-scenic-adventure-ancient-cities-chauffeured-tour/#1510121440140-9832482f-e0cb

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    #78730

    Hello

    That is just warning message of php structure. Don’t worry, it does not effect on theme functions.

    If it display on front page, you can hide it by turn debug off.

    define( 'WP_DEBUG', false );
    @ini_set( 'display_errors', 0 );

    The following code, inserted in your wp-config.php file.

    Also You must enable Billing on the Google Cloud Project at:https://console.cloud.google.com/project/_/billing/enable

    Learn more at https://developers.google.com/maps/gmp-get-started

    For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

    Don’t forger Enabling Geocoding API as well as Maps Javascript API to my project in Google Cloud Console. Don’t forget to add Geocoding API to API key restrictions as well.

    Hope this helps.

    Thanks

    #78754

    Hi Brian,
    thank you very much for the quick response. We are having another issue in the hotel posts in the site. Available rooms are not displayed in the relevant hotel page even though rooms are added and available. We have tried using the hotel room available checker in the side of the page also and still getting the same result(“Sorry! No available rooms found”). Please check out the following link for better understanding of the issue – <our domain URL>/st_hotel/cinnamon-house-weligama/ . We have attached a screenshot also.

    When checking further on this we have noticed another post with the same characteristics and we have tried fixes mentioned in that post also (https://shinehelp.shinetheme.com/forums/topic/sorry-no-available-rooms-found/). But still facing the same issue. Please advise on how we can fix this.

    Thanks

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    #78851

    Hello

    we will release new version with the fix for the issue related to WPML plugin (if you have) today​.

    Please kindly wait a few hours then check it again.

    Also you should go to Traveler Settings > Sync Availability and Upgrade Data to update database structure to make theme work properly.

    Thanks

    #79006
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