December 19, 2019 at 1:53 pm #808910
Traveler theme has been deleted by WordPress claiming that it has a security issue ot kind of a vulnerability. Could you please look into this issue. And you can also see that svg file is missing.December 19, 2019 at 2:50 pm #808980
Could you please provide some photo attach of that issue and admin account to better check and understanding the case for you.
and please note that you need to use WordPress.org instead of WordPress
Regards!December 19, 2019 at 8:02 pm #809390December 20, 2019 at 9:35 am #810340
Thank for the feedback.
We will check and resolve it in the next version.
Regard!December 20, 2019 at 10:16 am #810640December 20, 2019 at 11:38 am #810770
Our Dev has carefully checked and fixed for this issues already. We will update this on our next version (may release next week).
Thank you for your patient, please wait for the new update coming soon to you.
Have a good day!
Regards!December 20, 2019 at 11:24 pm #811400
Looking forward to it, hope you will reliese the update zoon.
And can you please explain me why some icons and font are missing on my template
Attachments:You must be logged in to view attached files.December 24, 2019 at 10:32 am #814860
We can not access your site.
Please give us Admin account & an FTP account.
We will check for you.
Or you can try to deactivate all plugin 3rd it may conflict with our theme.
Thanks.December 24, 2019 at 12:14 pm #815040December 25, 2019 at 9:40 am #816070
Please double check our reply above. We need your FTP account too please contact woth your host provider and give us again in here.
Thank you for your helps.
Regards!December 25, 2019 at 9:45 am #816090
We had checked and can see you active plugin WordPress Travel Plugin (3rd) conflict with our theme. (attach image)
We had deactivated that and our theme working correctly.
Attachments:You must be logged in to view attached files.December 25, 2019 at 12:29 pm #816280
You have deactivate some plugins that’s required by you. Will that effect my website?
I would also like to know whether you have resolved the vulnerability found on the theme?
WordPress keep reminding me that if the new versions is not updated within next two days they will remove the theme from my site.December 25, 2019 at 2:21 pm #816430
With the 3rd plugin, we do not control when conflict with our theme.
About the vulnerability, we will update that in the next version of our theme.
We will release the next version at the weekend.
Thanks.December 28, 2019 at 10:06 am #818890
Vulnerability found once again on traveler theme even after I updated it to the latest version. I updated the theme online. Can you please look into this issue?
I would obliged if you could manually update my theme.
All my information are given above conversationsDecember 30, 2019 at 8:27 am #819320
The forum ‘Traveler’ is closed to new topics and replies.