HomePage Forums Traveler Traveler Theme Won't Install

This topic contains 11 replies, has 3 voices, and was last updated by  Bryan 1 day, 20 hours ago.

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  • #50619

    Hello,

    I have purchased Traveler theme for my travel website thinking it is the best theme so far and have just what I need for my website. However, try as I might, and even if I followed the instructions and requirements for installation, it still won’t work. I have even asked the help of the hosting company, but they too could not install the theme. Please help. I really do hope this will be resolved soon as I need to renovate my website the soonest.

    Thank you.

    Best regards,

    #50866

    Hello

    Please description more details of the problem you have so i can help better.

    Thanks

    #50891

    Hello,

    The theme will not install. It just shows a white blank page.

    Thanks.

    #50892

    Also, I asked the hosting provider to help me with the installation and I even asked them to update php to version 7.1 just so the theme would work. Still, the theme will not install. Hosting provider says it could be caused by a problem in the theme’s php coding.

    Thanks.

    #51271

    This is the error that shows when the theme is installed:

    The link you followed has expired.

    Please try again.

    Php version has been set to 7.1 just to meet your REQUIREMENTS! but it still did not work so I needed to revert again to the lower version and vice versa. I need to have this installed and fixed asap. Also, it would greatly help if you could provide an email notification when you answer tickets in your forum. For now, I see it lacks that attribute.

    Thanks.

    #51461

    Hello

    Before install theme and import demo data, please be sure your server meet our requirement bellow to make it work normal:

    Requirements For Traveler

    Please check your site again.

    Thanks

    #51479

    We have already tried to meet your REQUIREMENTS but it still does not work. Now, all requirements are met but when installed via cpanel, it says STYLESHEET IS MISSING.

    #51743

    Hello

    it seems you have problem while uploading theme package to install.

    Please follow our document bellow then install again.

    Install via WordPress

    Thanks

    #51769

    You know, what, Bryan? I have done just that a number of times already. I have also asked the help of the webhost to upload via ftp but the same problem occurs. Why don’t you take a look at your theme and see if there is a problem instead of just sending me to help links? Your theme is the worst I have bought so far and I truly regret spending my money on this rubbish!

    #51958
    This reply has been marked as private.
    #51969

    Good luck raimagic,
    I have the same issue is ongoing for past 3 months. With no real support, nothing past several weeks. This is starting to create a lot of issues and is annoying, honestly. I requested compensation for that – another theme or refund money back, see no toher option..
    Lukas

    #52192

    Hello

    I have sent you the tip in your ticket to install.

    Please follow your ticket then check again.

    Thanks

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