HomePage Forums Traveler Unknown extra fee for the customer added. WHY?

This topic contains 3 replies, has 2 voices, and was last updated by  Bryan 1 year, 10 months ago.

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  • #81751

    hello,

    1) Activity. Service price is set as 10$. But today one customer ordered it for 3 guests and paid 31.80$. It means 1.80$ more. I can’t find why this ammount has beed added up to the orginal price. Could you help me please?

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    #81821

    Hello

    You should go to Theme Settings > booking Options > List of Currencies section to check exchange rate of your currency.

    Thanks

    #81886

    Yes, it (USD) was 1.06.
    Now I set it as 1.00. I hope this is correct

    #81930

    Hello

    We have moved the support forum to new site: https://shinehelp.travelerwp.com/

    If you have any further questions, please do not hesitate to contact us in that new site.

    We are sorry for this inconvenience.

    Thanks

    ๐ŸŽ„ Happy New Year ๐ŸŽ„

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