HomePage Forums Traveler Urgent Help in Few things

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This topic contains 23 replies, has 3 voices, and was last updated by  Bryan 1 month ago.

Viewing 15 posts - 1 through 15 (of 24 total)
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  • #43343

    1. Here behind the search i can see video uploaded but i unable to upload video https://www.mygoa365.com/ i can only see slider and normal option

    2. I tried to remove CARD ICONS from the footer but its not updating only https://www.mygoa365.com/ check my footer

    3. https://www.mygoa365.com/ here from search . I removed all the location from the demo and added my city location . but i m unable to remove USA. why ? USA is not my country. why i cant remove ?
    Why zip code is coming in the Location in the homepage search

    4. When i add product ( activities ) in the cart, i can see product added but when i click that product it redirects to the product which has no information. Why i cant see the product ( activities ) in the cart ?

    5. in the activitiy page i can see language , but i cant change language in the activity admin panel. why ?

    6. Is there any option where i can hide Map from the activities and also is there any option where i can hide Organized by My Goa 365 vjvjakshaynaik Member Since 2017 ( which is below the book now option )https://www.mygoa365.com/wp-admin

    #43432

    Hello

    1. Please use background video with youtube video.

    2. That image card has been fixed in the code. You can find /v2/images/ folder and change cards.png to your image with same name.

    3. The location will only show up if it has used by at least service. Please check all your service and uncheck for USA to remove it.

    4. You should click card icon to access cart page. if you click on service, theme will open service page.

    5. That is just activity attribute. You can follow our document bellow to create it:

    Create New Attribute

    6. Map is based function of theme so it can not be removed.

    Thanks

    #43452

    1. There is no such background video with youtube video feature in the search. There is only a slider

    2. You can find /v2/images/ folder and change cards.png to your image with same name. ( instead of going here cant we do it from the theme panel only? i have paid for the theme so why cant change directly from the theme only ? why you telling me to go to the cpanel and upload the photo there with the same name

    3. i have checked all the services but nowhere USA is mentioned. i removed usa location only. can you please check why it is coming ?
    and why zip code is coming in the Location in the homepage search ?

    4. You have not understood my questions, can you please try this.
    add product ( activities ) in the cart, see product added in the cart but when i click that product it redirects to the product which has no information. Why i cant see the product ( activities ) in the cart and why i m seeing the product which has no information? can you please solve this major issue

    #43463

    can i get a reply ?

    #43527

    hi when can i get a reply ???

    #43730

    Hello

    1. I mean the video background of visual row setting.

    http://prntscr.com/mwsa2x

    2. In new theme modern layout, some of data has been fixed in the code so you have to modify the theme code to change it.

    3. If the USA is your parent location of your all location, It will of course display to search.

    4. I do not understand of your question. Add activity to the cart then click on activity on the cart? why do you do that? Theme will open the single activity again if you click the activity title on the cart. Or you can check out to book it:

    http://prntscr.com/mwsbh4

    Thanks

    #43795

    SEE THIS IS THE PAGE https://www.mygoa365.com/tours/adventure-boat-trip-goa/ now i m booking this activity and adding it into the cart.
    This is my cart page : https://www.mygoa365.com/cart and see the screenshot here https://prnt.sc/mwx1s8 and now if i click on that activity -> Party Boat Trip with Water Sports Activities , it will redirect me to this page https://www.mygoa365.com/product/party-boat-trip-with-water-sports-activities/ see the screenshot here https://prnt.sc/mwx2nl

    Why it is showing me blank page instead of this activity page https://www.mygoa365.com/tours/adventure-boat-trip-goa/ ?

    Also in the activity page, why i cant change Language option ? i dont find any option in the theme or in the activity page. can you show me how to change it ?

    #43797

    also in the theme admin when i try to add google fonts
    https://prnt.sc/mwx65i it does not show me any option to add fonts. if i click on add google fonts nothing is happening.

    #43915

    Hello

    Theme does not provide /product/ url permalink type. Did you set wrong in Settings > Permalink > Traveler custom base ??

    https://www.mygoa365.com/product/party-boat-trip-with-water-sports-activities/

    Or it is the woocommerce product that you created?

    Also the admin set up font in theme setting is not supported yet in theme modern layout. We will update it later.

    Thanks

    #43918

    No we have not did any changes in the permalink. can you please solve this issue. its major issue. please help me to solve this issue

    Also in the activity page, why i cant change Language option ? i dont find any option in the theme or in the activity page. can you show me how to change it ?

    #44089

    hi when can i get a reply ???

    #44133

    its been 2 days passed no reply

    #44253

    no reply from your team from last 3 days

    #44257

    Hello

    The admin account is no longer available to work anymore.
    http://prntscr.com/myn96o

    I can not access to check the service option.

    Please check it again.

    Thaks

    #44496
    This reply has been marked as private.
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