URGENT! Please help! Indus-Code causing white screen

[scr]

Hi,

We have been going great with the website theme and out of the blue white screen of death! After going through all plug ins it seems the problem is with indus-code?

I have the latest version of the theme installed. Can you help please?

Thanks

[Bryan]

Hello

I can not access your site with these credentials.

Please check again.

Also please be sure you disable all 3rd plugin that theme does not require because it might caused conflict.

Thanks

[scr]

This reply has been marked as private.

[scr]

Hi,

I have disabled and tested all the plug ins and the problem is Indus-Code. Everytime I try to enable the plug in I get a blank screen? When I disable it it works?

Can you please help? thanks

[Bryan]

Hello

I have quick fixed the problem for you.

Please check it again.

Thanks

[scr]

Oh my god you are a saviour!!!!!!!

I am not seeing the Investors – Annual Reports, quarterly reports, announcements or presentations (which ad a video from youtube). Is it safe to re install these?

Was it an issue with the stocks plugin? Can you tell if there was a conflict with anything?

Thanks so much. I will do a full back up now!

[Bryan]

Hello

There are have a problem with indus code plugin.

You can back up this file: /wp-content/plugins/indus-code/st.helpers.php and use it to replace the new file in case you reinstall plugin.

I mean if you reinstall plugin, it will get blank page. You can upload that backed up file to same folder and replace the current file to fix.

Thanks

[scr]

Hello,

Do you mean if I re install the Stocks Quotes List plug in I will get a blank page?

Also my Investors – Annual Reports, Quarterly reports, Announcements or Presentations (which ad a video from youtube) are now linking to the home page?

Can you advise how to get linking again?

Thanks

[Bryan]

Hello

You will get blank page if you reinstall Indus code plugin without back up plugin.

Also i do not understand about your menu items related to youtube and homepage. please description more details so i can help better.

Thanks

[scr]

Hi,

So glad you returned my query!

When I go to the Investors> Annual Reports page is blank?
Same with Quarterly Reports
Shareholders Announcements
and Company Presentations (this had a youtube link)

I just noticed also, something strange, when I go to those pages mentioned above the URL logo changes to INDUS and I can’t access my WP dashboard?

I have enclosed images to show.

Thanks again
The client is panicking!

Attachments:

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[Bryan]

Hello

I checked one of the menu page and see there is no content or any video.

http://www.middleisland.com.au/wp-admin/post.php?post=318&action=edit

Please check again.

Thanks

[scr]

Hi,

What it mean is the content is not linking.

For instance on the Annual Reports page – it is now blank (white)

See attached images of how it was.

Same with the Quarterly Report, Shareholders Announcements
and Company Presentations?

Attachments:

You must be logged in to view attached files.

[scr]

Hi,

Any luck on finding out what happened? Is it able to be fixed? I don’t know how to get those pages working again.

Really appreciate any help
Thanks

[Bryan]

Hello

I checked and see the problem come from your plugin: Stock Quotes List.

I deactivated it and your report display well right now.

Please check again.

Thanks

[scr]

Awesome!

The Quarterly Reports, Shareholders Announcements and Company Presentations are still blank though?

Can this be fixed too?

Thanks

[Author]

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