HomePage Forums INDUS URGENT! Please help! Indus-Code causing white screen

Topic Resolution: Resolved

This topic contains 16 replies, has 2 voices, and was last updated by  Bryan 1 year, 6 months ago.

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #14746
    scr

    Hi,

    We have been going great with the website theme and out of the blue white screen of death! After going through all plug ins it seems the problem is with indus-code?

    I have the latest version of the theme installed. Can you help please?

    Thanks

    #14943

    Hello

    I can not access your site with these credentials.

    Please check again.

    Also please be sure you disable all 3rd plugin that theme does not require because it might caused conflict.

    Thanks

    #14949
    scr
    This reply has been marked as private.
    #14950
    scr

    Hi,

    I have disabled and tested all the plug ins and the problem is Indus-Code. Everytime I try to enable the plug in I get a blank screen? When I disable it it works?

    Can you please help? thanks

    #14970

    Hello

    I have quick fixed the problem for you.

    Please check it again.

    Thanks

    #14977
    scr

    Oh my god you are a saviour!!!!!!!

    I am not seeing the Investors – Annual Reports, quarterly reports, announcements or presentations (which ad a video from youtube). Is it safe to re install these?

    Was it an issue with the stocks plugin? Can you tell if there was a conflict with anything?

    Thanks so much. I will do a full back up now!

    #14982

    Hello

    There are have a problem with indus code plugin.

    You can back up this file: /wp-content/plugins/indus-code/st.helpers.php and use it to replace the new file in case you reinstall plugin.

    I mean if you reinstall plugin, it will get blank page. You can upload that backed up file to same folder and replace the current file to fix.

    Thanks

    #14988
    scr

    Hello,

    Do you mean if I re install the Stocks Quotes List plug in I will get a blank page?

    Also my Investors – Annual Reports, Quarterly reports, Announcements or Presentations (which ad a video from youtube) are now linking to the home page?

    Can you advise how to get linking again?

    Thanks

    #15023

    Hello

    You will get blank page if you reinstall Indus code plugin without back up plugin.

    Also i do not understand about your menu items related to youtube and homepage. please description more details so i can help better.

    Thanks

    #15027
    scr

    Hi,

    So glad you returned my query!

    When I go to the Investors> Annual Reports page is blank?
    Same with Quarterly Reports
    Shareholders Announcements
    and Company Presentations (this had a youtube link)

    I just noticed also, something strange, when I go to those pages mentioned above the URL logo changes to INDUS and I can’t access my WP dashboard?

    I have enclosed images to show.

    Thanks again
    The client is panicking!

    Attachments:
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    #15061

    Hello

    I checked one of the menu page and see there is no content or any video.

    http://www.middleisland.com.au/wp-admin/post.php?post=318&action=edit

    Please check again.

    Thanks

    #15062
    scr

    Hi,

    What it mean is the content is not linking.

    For instance on the Annual Reports page – it is now blank (white)

    See attached images of how it was.

    Same with the Quarterly Report, Shareholders Announcements
    and Company Presentations?

    Attachments:
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    #15093
    scr

    Hi,

    Any luck on finding out what happened? Is it able to be fixed? I don’t know how to get those pages working again.

    Really appreciate any help
    Thanks

    #15153

    Hello

    I checked and see the problem come from your plugin: Stock Quotes List.

    I deactivated it and your report display well right now.

    Please check again.

    Thanks

    #15156
    scr

    Awesome!

    The Quarterly Reports, Shareholders Announcements and Company Presentations are still blank though?

    Can this be fixed too?

    Thanks

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