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Viewing 15 posts - 1 through 15 (of 1,179 total)
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  • in reply to: hidden explore button on slider main page #81723

    You are welcome.

    Kindly check on our notification and register your account in the new support system. We are now lunching to other system already. Please let us serve you if any question in here:

    Home

    Hope you are satisfied with our service here. Please give us an item rating to support our team and service here:

    https://themeforest.net/item/traveler-traveltourbooking-wordpress-theme/reviews/10822683

    Regards!

    in reply to: cheakout page #81717

    Hello There,

    We have support 2 payment options as Online payment and Bank transfer.

    – Online allow customer directly make the payment when made the booking.

    – Bank transfer allow admin to write their account information to let customer make the payment via account. Customer can transfer before or when arrival and admin will confirm.

    For control and manage website reason, the payment will direct to the admin of website only. We do not accept cash payment in Theme.

    Regards!

    in reply to: List categories #81716

    Hello There,

    Please attach us your site URL too. We need site and account to access and check for you.

    Thank you for your help.

    Regards!

    in reply to: Maximum number of traveller doesnt work #81715

    Hello There,

    I had checked on your site carefully and fount the point you mentioned. Its related with our code so i had noted to Dev team already.

    We will make this update this soon (tomorrow), if you want quick process please give me your fTP information I will try my best to ask quick process for you.

    Thank you for your kinds and attention. Looking forwards to your confirmation.

    Regards!

    in reply to: ID Destinations and theme's properties #81652

    Thank you for your help @explorer114

    You always welcome @javieraviajera

    Please let us serve you if any further you need.

    Wish you all the best of luck, please give us an item rating to support our team and product here:

    https://themeforest.net/item/traveler-traveltourbooking-wordpress-theme/reviews/10822683

    Thank you for your kinds.

    in reply to: Traveler theme or pluin has vulnerability #81607

    Hello There,

    Please double check our reply above. We need your FTP account too please contact woth your host provider and give us again in here.

    Thank you for your helps.

    Regards!

    in reply to: Sorry! No available rooms found #81605

    Hello There,

    Please follow our guide for this issues here:

    1. Please check and make sure that you have setup availability in calendar tab for each hotel (rooms)

    2. Check the “book before number of day” section, setup to “0” mean customer can be able to search on the date they made booking.

    If you setup as 10, today is 25th mean until 6th of jan you can search for this room.

    Click on the room you want -> edit -> …

    3. When you have done all, please syns all the database to let it working as well.

    Hope it helpful for you, please let us know if any result later.

    Regards!

    in reply to: Maximum number of traveller doesnt work #81601

    Hello There,

    Sorry for the misunderstood and late response.

    Please take note that if you want to setup Maximum as unlimited, please let empty in “Maximum” option.

    This is our Theme function, empty in Maximum mean unlimited.

    Hope it helps for you.

    Regards!

    in reply to: Map box Api #81534

    You welcome.

    Thank you for your attention, please wait for our reply in your other ticket. We are trying our best to process this as soon as possible.

    Please give us an item rating to support our team always keep hard-working on support customer and product here:

    https://themeforest.net/item/traveler-traveltourbooking-wordpress-theme/reviews/10822683

    Regards!

    in reply to: Icons and fonts are missing #81522

    Hello There,

    – For FTP account, please contact to your host provider to ask about this. They will help you on that.

    – For WP admin account, please attach us your site URL too, you had not sent us yet.

    Thank you for your attention.

    Regards!

    in reply to: mobile responsive images #81521

    You are welcome.

    Thank you very much for your kinds. Please wait for our response in other topic.

    Regards!

    in reply to: unable to translate #81520

    You are welcome.

    Thank you very much for letting us know. We wish you all the best of luck with your business.

    Regards!

    in reply to: Disable Few Options from Theme Settings #81514

    You are welcome.

    Wish you all the best of luck with your business. Please give us an item rating to support our team and product here:

    https://themeforest.net/item/traveler-traveltourbooking-wordpress-theme/reviews/10822683

    Regards!

    in reply to: Incompatibility with WPML and avaliability #81488

    Hello There,

    We could not access to your WordPress account with the link detail you gave us above.

    Please double check and let us know again.

    Regards!

    in reply to: Incompatibility with WPML and avaliability #81487

    Hello There,

    We could not access to your WordPress account with the link detail you gave us above.

    Please double check and let us know again.

    Regards!

Viewing 15 posts - 1 through 15 (of 1,179 total)